Page-views as metric of journalistic quality

Paul Raven @ 15-03-2010

GalleyCat quotes a speech at the Copyright Clearance Centre’s copyright conference by Gaby Darbyshire, Gawker Media’s COO of finance, legal, operations & business development, in which she discussed the recent change in pay structure wherein Gawker writers are remunerated in proportion to the page-views garnered by the articles they authored:

“When we started paying our writers by the page-view (bonuses based on page-views), everybody started talking about how there would be a race to the bottom–how we’d be writing about nothing except Paris Hilton sex tapes. The absolute opposite has occurred, because at the end of the day, you don’t get a sustained growth in audience [and] in the success of your content, without producing quality.”

She concluded: “What our writers discovered–even though they were scared to start with (they were like, ‘oh my god, we have to find big scoop-y stories)–was that the diligently researched feature type good stuff that’s original and new; that’s what works. That’s what they are incentivized to produce, and we can measure exactly what is successful and what is not–which newspapers, by the way, never could, because you don’t know who is throwing away what section of the paper.”

It’s evidently safe to say that the policy hasn’t done Gawker’s traffic stats any harm… but the issue here is one’s definition of quality*. If quality writing is simply ‘writing that ever-greater numbers of people want to read’, then I guess Gawker has found the secret recipe for success.

I suppose it marks me as some sort of intellectual elitist, but I’m inclined to think that quality and popularity are not correlative in that particular way… which sits awkwardly at odds with my general belief in market forces. If there had never been a market for quality journalism, then we’d never notice having less of it; on the other hand, if we can recognise (or at least worry about) a decline in the amount of quality journalism available, that implies there’s still a demand for it, albeit in smaller volume than the demand for titillating tabloid gossip. It’s all very well chasing “scoop-y” stories, but a scoop about Paris Hilton isn’t of the same worth as a scoop about, say, government corruption, corporate misdeeds and so on. Not in my world, anyway.

An therein lies the rub. It’s different strokes for different folks, in other words; if all you want is page-views and the ad revenue they bring, then by all means write for page-views, because the readers are hungry. Personally, that editorial approach turns me right off (the only Gawker property I follow is Lifehacker, and even that’s been in something of a decline since Gina Trapani stepped away from the steering-wheel), so the question is whether the simple page-views model will work for ‘quality’ journalism… and if it won’t (as seems to be the case), how should it compete with populist sensationalism?

Surely, if web publishing has such superior feedback and analysis data by comparison to print as Darbyshire suggests, there must be a way to make it pay and scale… unless the cynics are right, and proper investigative journalism really has always been subsidised by celebrity gossip and scaremongering.

[ * Zen & the Art of Motorcycle Maintenance, anyone? ]


Yesterday’s Tomorrows: Popular Science archive available online

Paul Raven @ 05-03-2010

Retro covers from Popular Science MagazineHere’s a heads-up for anyone of a geeky bent – Wired reports that Popular Science has scanned nearly 140 years of its archived back issues and put them up for viewing on the intertubes, complete with all images and the original period advertising material. For free.

You can’t go directly to an issue to browse, but once you have arrived somewhere by search, there are no restrictions on scrolling around. You’ll also find a properly hyperlinked table of contents in each magazine. The early years are a little dry: I browsed an issue from 1902, and it made the average math textbook look like a Dan Brown novel (only better paced), so I’d recommend starting in the optimistic, tech-loving 1950s.

Of peripheral interest is the fact that PopSci has done this in partnership with Google Books…


Haven is a place on earth: can Iceland be made into a free-speech safe harbour?

Paul Raven @ 26-02-2010

Icelandic flagVia Jay Rosen, here’s an interview with Julian Assange, editor of the infamous Wikileaks whistleblower website, explaining how the Icelandic Modern Media Initiative organisation intends to attempt to turn Iceland into a global safe haven for journalism and free speech:

BOB GARFIELD: So you’ve skimmed the cream of media protection and source protection laws from around the world, from the U.K., from Sweden, from Belgium, and so forth, with the idea of benefiting Icelanders or of, in fact, becoming a haven where journalists from around the world could take refuge to do their work without fear of government interference?

JULIAN ASSANGE: Some people say haven, but we want to aim for heaven. Yes, it’s actually possible to use a law in one jurisdiction to strengthen the press in another. For example, we were involved in a case in South Africa where the South African Competition Commission released a redacted report on cartel behavior in the South African banks. We then released the redacted portions, and a prosecutor was appointed to go after our source.

We used the Swedish and Belgian law successfully in that case to argue that the investigation team in South Africa was at risk of becoming party to a crime in Sweden and Belgium. People don’t want to risk that, and they don’t want to risk fighting that out in court or having their assets seized overseas or having problems when traveling.

That’s the, the reason source protection and other protections of the press can have positive effect in jurisdictions around the world.

BOB GARFIELD: Now, you talked about heaven. I’m afraid I have to ask you about hell. I wonder if a regime of blanket protection for journalists and those who are legitimate sources wouldn’t also protect those who would wish to hide behind these impregnable shields to create mischief, whether it’s libel or blackmail or simple journalistic irresponsibility?

JULIAN ASSANGE: You have to remember there are not absolute protections. For example, malicious libel is not protected against in the new package of laws. And, I mean, what country is suffering from too much press freedom? Can you name the country that is actually at risk of having a too vibrant and free press? There is no such country.

It’s a lovely idea, very noble and very necessary… but geography is a slippery thing already, and a small country like Iceland – recently eviscerated as it was by the economic collapse – might have trouble standing up to big players (or coalitions of smaller ones), be they nation-states or corporations. [image by biologyfishman]

While we’re speaking of the psychogeography and architectural philosophy of islands, Tim Maly’s recent “Islands In The Net” essay examines the increasingly weird legal status of islands (and the reasons they’re so attractive and important to governments and anti-statists alike), and it includes a link to an article at the Citizen Media Law Project which is less than bullish on the chances of IMMI’s campaign doing much good:

… the problem is that whatever Iceland does, it can’t change the 500-pound gorilla of international media law: the principle that publication happens at the point of download, not the point of upload. The poster child case for this principle is Dow Jones & Co., Inc. v. Gutnick, a case that reached the High Court of Australia in 2002.  In that case, Gutnick sued Barron’s Online for publishing an allegedly defamatory article about him, and despite the fact that no one in Australia other than Gutnick’s lawyers actually read the offending article, the judges unanimously ruled that Australian laws applied, and thus Dow Jones (publisher of Barron’s Online) was liable to Gutnick.  At least at the time, the High Court of Australia was the highest court worldwide to hear a case involving this issue, and for better or worse, its ruling has carried the day in similar cases around the world since.

This will be a long battle, I suspect, but I’m glad to see some Davids giving Goliath the finger.


Crowdfunding the creatives: should writers ask for money before they write?

Paul Raven @ 19-02-2010

The entry of former Pirate Bay co-founder Peter Sunde into the micropayments scene with the beta-launch of his new Flattr service has people discussing donation-based funding models for creatives once again. Micropayments have been mooted plenty of times before now, but no one has ever made them work well enough to catch on – PayPal could have gone that way, for instance, but there wasn’t a big enough margin for them in those minuscule payments, so we’ll have to hope that Flattr (or something similar) can fill the gap at the nickels-and-dimes end of the market. Even if it never becomes a prime revenue stream for anyone, I’d like the ability to be able to donate money to my favourite bands in that sort of manner, for instance, without having to send it through the grasping hands of the record label middlemen.

But the need for new ways to support creative workers is becoming increasingly apparent – as is the set of jobs included under that catch-all, with Deanna Zandt suggesting that one way for journalism to survive is to start considering the journalist as another sort of artist, at least as far as looking for income streams is concerned [via Stowe Boyd]:

How can journalistic endeavors, desperately needed to maintain our terribly just and free society and all that, be supported? Since information/news is no longer a scarce commodity, it just doesn’t fit into a market-based model anymore, in my head. Advertising is only going to carry it so far, as we’re seeing. And besides, do we really want news to be only of commercial value? Do I only want to read news in places where advertisers want to see their ads?

[...]

If you’re a musician, for example, it’s easier than ever to get your work heard by more people than just your friends. But not paid for by a whole bunch, probably. That’s the sticker, eh? A few years ago, as Napster started ticking off the recording industry, someone said that it was clearer than ever what the musician’s job is: not to sell records, but to travel around and play for people. That’s what they’ve always done, and that’s what they’re returning to.

Journalism is grasping at straws for a new model to pay everyone’s salaries. The old model, though, was in many ways distorted, and probably distended. Maybe it’s not, however, that journalistic endeavors are going to be the new starving artists— maybe it’s that news producers and art makers need to get their heads together and figure out how we’re going to create not a model, but a whole new system that creates thrivable conditions for creators to get their jobs done.

Zandt is preaching what she practices here, having crowdsourced the advance for her imminent book on social networks (as discussed by Michelle Pauli of The Guardian):

Using the wisdom of the crowd to research a book is nothing new. Clay Shirky based a whole tome around the concept. But using the wealth of the crowd to fund your book? For no return? That’s a new one.

It’s the unusual approach taken by Deanna Zandt, an American “media technologist and consultant to key progressive media organisations”. Last summer she issued a plea on her blog for donations to support her while she spent three months writing a book about social networking as a tool for social change and action, looking specifically at communities she says have too often been marginalised as social networks have developed: “women, people of color, queer folk, and more”.

Zandt has a publisher for this book, Berret Koehler, but they do not provide authors with advances to write their books. For some (unexplained, especially as the book is due to be published in June 2010) reason the book is “incredibly fast-tracked” and so she needed
“to stop working as a consultant for the next three months and do nothing but write the book. Thus, I need investors. I need you to help me raise $15,000 to cover my expenses, travel, and research. Please toss some money into a ‘Feed Deanna’ pot!”

A lot of people have taken issue with Zandt’s approach, mostly focussing on the perceived lack of return that her crowdfunders receive for their donations; for my money, I think the problem is with Zandt’s particular implementation of the idea (which is easily read as saying “send me money and I might do some work”, though that’s a massive oversimplification) rather than the idea of crowdfunding itself (which offers a whole raft of implementations and models, many of which I expect haven’t even been thought of yet). For some people, perhaps just knowing they’ve supported the creation of something is enough; that’s how patronage of the arts used to work, I believe, though I have no idea how prevalent the “anonymous benefactor” used to be.

Pauli’s piece goes on to point to a post by Futurismic’s very own Tim Maly, which gathers up some of the discussion around the Zandt story before setting out his own opinion:

My feeling is if you find a way to get paid for your work full-time: TAKE IT, TAKE IT, TAKE IT.

[...]

Here’s the thing about money: it’s fungible. If I give you $25 and you buy a $25 steak, we can’t say for sure that I bought you a steak. The only thing we can say is that I gave you $25 more than you would have had otherwise. If you give me $200,000 to make a video game, all you can say for sure is that at the end of the day a game got made to your satisfaction (or not) and I got $200,000. Maybe the money came from you, maybe some of your money funded another project. Maybe money from another project funded yours. Maybe we took out a loan, hoping that future income would cover the costs of current work.

Here’s the thing about writing: when you are a writer, you become a studio of one. You have a monthly burn rate and some sort of source(s) of cashflow. For your work to be sustainable, cash-flow needs to meet or exceed your income. That’s it.

Another factor to consider with crowdfunding, especially for journalism, is that it can end up supporting work that wouldn’t be produced under the old “pitch it, sell it, write it, get paid” system. Case in point: Paige Williams’ article on legendary off-the-gridder Dolly Freed, which she pitched and pitched until she was blue in the face, before turning to what she calls “Radiohead journalism” (as a hat-tip to the experimental business model around the In Rainbows album of 2007*) as a way to get the money to cover the expense of writing the piece.

A common (and valid) counteragument against this sort of funding is that it currently has the fashionable appeal of novelty, plus the support of social media entrepreneurs who can afford to waft a few hundred bucks toward a project that chimes with their own philosophies of creative endeavour and visions of the future of business. I’ve got dozens of ideas for journalistic pieces sat in my notebooks and text files, but I doubt I’d have the same success as Williams – no one knows who I am, and my journalism is (being generous) raw and untrained. Crowdfunding looks plausible for those who already have their foot in the door, but how would a hypothetical wannabe reporter like myself nudge the door open far enough to achieve the same results?

Perhaps the answer is to start small, keep your goals realistically ambitious at first, build up your reputation and contacts and fanbase, get the snowball rolling. That’s how it’s always worked for non-mainstream bands, after all, and the other route for musicians – get “discovered”, get signed by a major, be groomed into megastardom – is looking more shaky and hollow by the week (thanks in no small part to Simon Cowell and their ilk, who may have managed to squeeze some last spurts out of cash from a dying business model, but have done so at the cost of finally exposing the mechanics of that business model for the manipulative sham it’s always been).

A small but die-hard clade of fans is enough to keep an artist in business nowadays (provided their tastes don’t run to Hollywood mansions and Gaultier bling, and assuming they’ve built up a strong level of engagement with said fanbase), so is it completely implausible that the same could work for writers, be they novelists or journalists? Indeed, it’s the rabid fandom of (often young, often female) early supporters that has traditionally catapulted musicians into the public awareness, and we shouldn’t discount the power of that sort of fandom in our networked world, be it for books (Twilight, anyone?), music or movie stars:

In an essay entitled “1,000 True Fans” Kevin Kelly, one of the founders of Wired magazine, defines a true fan as “someone who will purchase anything and everything you produce.” Kelly’s theory is that all any artist needs to survive in the “long tail” environment of the web is a core of one thousand true fans who will spend one hundred dollars on the artist’s products each year. That’s about one concert ticket and a couple of CDs, which by my calculations would put a fangirl at least one notch above a “true fan” in the hierarchy of fanhood. And that is precisely why the earth shakes when girls decide that something is likable. Greater than just buying power, true fanhood is about participation, and the web presents a multitude of fangirl opportunities both to consume and produce idol information. Of course all this includes a willingness to follow a band, artist, or celebrity until they are no longer working in the industry – well, maybe even a little after that too.

Of course, writers aren’t usually very rock’n'roll (except the late and much-missed Doctor Thompson, perhaps); writer fandom is predominantly based around the writing rather than the writer, at least at first, and writing is (sadly) harder to market than a personality or a pretty face. But everyone has to start from zero at some point, and I’m confident that the market for good writing, fictional or otherwsie, isn’t going to go away – it’s going to migrate to new places and change its shape, but as a species we’re too obsessed with stories to let it wither and die off. And as a final positive note, research indicates that internet habitues are willing to pay for quality content online, albeit with a few important caveats:

The survey, which included more than 27,000 customers globally, found that consumers are (naturally) more inclined to keep already free things free. Still, things that people pay for offline—such as movies, music, and games—were the same things that people were most willing to pay for (or consider paying for) online.

[...]

This doesn’t mean the money will come without conditions, though; more than three-quarters of those surveyed said they expect online content to be free if they already subscribe to a newspaper or magazine offline, and 71 percent said that the online content would have to be be “considerably better” than what’s currently free before they’ll get out their wallets.

At least some users seem to be realistic about what to expect if they don’t pay for it: almost 4 in 10 (34 percent) said they thought the quality of online content would suffer if companies could not charge for it. (Another 36 percent had no opinion on the matter.) Forty-seven percent of respondents said they would accept more advertising in order to subsidize free content.

It’s a brave new world out there, and I suspect that even if crowdfunding doesn’t become the norm, it’ll still be an important part of the creative ecosystem in a decade’s time… and if you PayPal me some cash, I’ll start researching and writing a book about its progress right away. ;)

[ * - Good grief, In Rainbows was released nearly two and a half years ago... where does the time go? ]


Iceland as free speech haven-state

Paul Raven @ 09-02-2010

Still riffing on the shifting sands of geopolitics, here’s another interesting nugget: the people behind the controversial (and short-of-funds) Wikileaks site have been lobbying Iceland to introduce a suite of journalism shield laws and become a sort of free-speech sanctuary or safe harbour for controversial data [via @qwghlm].

The new laws would be modeled on the kind of shady tax laws that tax havens offer the rich. Under the WikiLeaks’ proposal, Iceland would offer sources and journalists a strong package of legal protections thereby establishing itself as a sanctuary for free speech.

Wikileaks’ proposed laws are based on a pick-a-mix approach to the freedom of speech laws around the world: “So we could just say we’re taking the source protection laws from Sweden … the First Amendment from the United States, (and) Belgium’s protection laws for journalists,” said WikiLeaks’ Daniel Schmitt at the Chaos Communication Congress (26C3) that took place last week in Berlin.

Iceland’s a good target, I guess – their recent adventures in economics have left them very open to legislative change, for a start. But how much use will national laws be in a world where nations are little more than a rectangle of coloured cloth and some nostalgic folk songs?


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