Over at Gizmodo, they’ve taken the social network “background check” service offered by a company called Social Intelligence for a spin. The results are interesting:
In May, the FTC gave a company called Social Intelligence the green light to run background checks of your Internet and social media history. The media made a big hulabaloo out of the ruling. And it largely got two important facts wrong.
Contrary to initial reports, Social Intelligence doesn’t store seven years worth of your social data. Rather it looks at up to seven years of your history, and stores nothing.
The second was the idea that it was looking for boozy or embarrassing photos of you to pass along to your employer. In fact it screens for just a handful of things: aggressive or violent acts or assertions, unlawful activity, discriminatory activity (for example, making racist statements), and sexually explicit activity. And it doesn’t pass on identifiable photos of you at all. In other words, your drunken kegstand photos are probably fine as long as you’re not wearing a T-shirt with a swastika or naked from the waist down.
Basically, it just wants to know if you’re the kind of asshole who will cause legal hassles for an employer.
… we learned a few things about how it works, and what you can do if you’ve got to have one of these reports run. And you will.
For starters, what it doesn’t include in the report is nearly as interesting as what it does. Every image of me that might be able to identify my ethnicity is blacked out, even my hands. On my homepage, a line that reads “I drink too much beer” has been obscured because it’s ultimately irrelevant. Screw you, boss man. I love my beer. (Joe: please do not fire me.)
And then there’s the stuff it didn’t find. For example, our editor in chief, Joe Brown, has a Facebook account under a different name he uses for close friends who do not want to be subjected to his work-related posts. (And, you know, to avoid annoying publicists who try to friend him.) It’s easily findable if you know his personal email address. We gave that address to Social Intelligence, but it didn’t dig up his aliased account, just his main profile.
It also seems like it helps to have a large Web footprint. Yeah, it found some negative hits. Tip of the iceberg, my man!
There was much more to find buried deep in my Google search results that could have been just as incriminating. Sometimes, on even more than one level.
Plenty more detail in that piece, but to cut a long story short, it’ll be eminently possible to live a fun fulfilling life online and not flunk one of these background checks… although, counterintuitively perhaps, it appears that broadcasting more of your life rather than less of it is one way to help yourself.
But note that SI’s offer is essentially an outsource offer, and – deliberately, thanks to the constrains of certain laws – much more limited than a few hours of Googling an employee by name. A big firm could easily have a dedicated HR drone whose job it was to rake over the pasts of potential applicants for nasty nuggets. Hell, keep their paygrade low enough, and there’ll be plenty of axe-grinding motivation for them to dish the dirt on high-level managerial applicants; few things motivate in a shitty job as powerfully as resentment, after all. Though don’t treat ’em too bad… you wouldn’t want them agitating your own layers of silt, now would you?
(Businesses: if this sounds like a good plan to you, don’t delay, start hiring now! After all, the job market – at least here in the UK – is about to be flooded with people who’ve made a living by digging up the mundane failures and foibles of people’s private lives and exposing them to public scrutiny, so hire now while they’re still cheap! You may even find that a bit of your own research will enable you to apply the very same sort of leverage upon them, too.)
On this side of the pond, meanwhile, the European parliament is trying to enshrine an Eric Shmidt-esque “right to be forgotten” into law. Tessa Mayes remains unimpressed:
we shouldn’t champion a right to be forgotten. Why? For one, it could be used to stifle our culture’s imagination by banning freedom of expression. It could encourage public figures to claim a “right to erase what people say about my sex life”, as some have been trying to do using superinjunctions, and as Max Mosley, whose orgy was exposed in the News of the World, failed to do in the European Court of Human Rights. But that isn’t my main reason. An exemption could be made so it refers only to data processing rather than when your data is talked about.
Neither am I arguing from a technical point of view: that there’s no point in trying to be forgotten online because it’s difficult, if not impossible, to achieve (although technical challenges don’t help).
Instead my argument is political, about the conception of individuals’ power in our society. The right to be forgotten conjures up the idea of a passive, isolated individual, outside of society. This is a figment of an imagination that believes individuals should exist in the shadows and bureaucrats should act as our puppet masters.
By contrast, at the heart of a right to privacy is the conception of us all as engaged citizens. As social beings we interact in public life. However, sometimes we need downtime from it. A right to privacy recognises that a social existence demands a public and a private life, both of which we control.
A remarkably apropos and proleptic piece of writing, considering the events of the last few days here in the UK; I suspect privacy will be a hot topic here for a good few weeks to come, too. But before we sign off on this one, let’s make a call-back to Bill Gibson’s thoughts from last year on making your past unGooglable:
… I don’t find this a very realistic idea, however much the prospect of millions of people living out their lives in individual witness protection programs, prisoners of their own youthful folly, appeals to my novelistic Kafka glands. Nor do I take much comfort in the thought that Google itself would have to be trusted never to link one’s sober adulthood to one’s wild youth, which surely the search engine, wielding as yet unimagined tools of transparency, eventually could and would do.
I imagine that those who are indiscreet on the Web will continue to have to make the best of it, while sharper cookies, pocketing nyms and proxy cascades (as sharper cookies already do), slouch toward an ever more Googleable future, one in which Google, to some even greater extent than it does now, helps us decide what we’ll do next.
We adapt. And better still, we don’t even notice ourselves adapting… possibly because we’re too busy panicking about the idea of having to adapt.
[ Cue resurrection of OMG GOOGLE IZ TOO BIG KILL IT WIV FIRE! riff in 5… 4… 3… ]
Comments Off on Anatomy of a socnet background check