PC Pro has an interesting insight into the daily goings-on at a defunct scareware corporation from Ukraine [via SlashDot], which – if it’s to be taken at face value – demonstrates how similar such blackhat operations are to many (arguably more legitimate) organisations, at least as far as flim-flamming the people they screw over and rewarding their star employees is concerned:
According to court documents, former employees and investigators, a receptionist greeted visitors at the door of the company, known as Innovative Marketing Ukraine. Communications cables lay jumbled on the floor and a small coffee maker sat on the desk of one worker.
As business boomed, the firm added a human resources department, hired an internal IT staff and built a call center to dissuade its victims from seeking credit card refunds. Employees were treated to catered holiday parties and picnics with paintball competitions.
Top performers got bonuses as young workers turned a blind eye to the harm the software was doing. “When you are just 20, you don’t think a lot about ethics,” said Maxim, a former Innovative Marketing programer who now works for a Kiev bank and asked that only his first name be used for this story. “I had a good salary and I know that most employees also had pretty good salaries.”
Hardly the two-geeks-and-a-table operation that you might expect, eh? If only that infuriating 50% of internet users would stop opening spam emails…