Tag Archives: retail

Discounts and risk in the ebooks market

Remember that post from Evan Schnittman a few weeks back – the one titled “Why ebooks must fail”? Well, he promised to start discussing potentially workable models for the ebooks business, and that’s exactly what he’s now doing.

The first follow-up is titled “Discounts Must Align to Risks”; it looks at the current deep-discounting procedures that prevail in the dead-tree books business as it stands (which share risk between publishers and retailers), and presents three possible ways for a similar system to be applied to the otherwise intangible ebook:

The following ideas, if massaged and improved on by enough smart people, may help evolve trade ebook selling into a practice that wisely shares the risk and provides stimulus and margins for all involved. These models are not new – they are culled from today’s trade retail models. With that in mind, here are three discount models for discussion.

The first is called On Consignment, and it would operate exactly as it does today, except with shorter, perhaps dramatically shorter, discounts. Discounts should align to risk and there is very little risk being shared in this model.

The second model is called Advance Purchase (non-Returnable). Rather than rely on the timing of sell-through at the reseller, publishers are paid for ebook sales in advance. So, resellers that wish to carry an ebook of a publisher can order it as they currently do, or they can purchase the number of “sales” they believe they would make in a given period of time, and pay for this upfront at a greater discount. For this model, a retailer should receive discounts similar to those given on non-refundable sales in print.

The third model is called Refund for Credit (Returnable). Essentially it is a “returns” model for the ebook market. It’s designed to allow retailers to take risks on a larger pool of titles, as they can receive credit by “returning” some of the advance “sales.” This model helps retailers get a better discount for a title than they would if they order On Consignment, but less than the Advance Purchase model. It also helps publishers, as there would be greater incentive to pre-pay for sales for a wider variety of titles, enhancing the cash flow. Again, this model should employ discounts similar to those available for returnable sales in print.

These ideas are probably old hat to industry insiders, but for the rest of us peering in through the shop window it’s an interesting insight into the way the industry works, and the ways it might adapt to change in the near future.

Schittman makes the point that his blogging is not “sanctioned by, endorsed by, or even remotely associated with” his employers at OUP, but one wonders how many people on the inside – of the OUP, and publishing in general – are keen for this discussion to be dragged into the open, and how many would rather sit on the lid of Pandora’s box.

The economics of book retailing

Bookstore shelvesDepending on who you ask, recent changes in the book publishing landscape are either great news or a calamity. What’s not so certain is the cause of the change, but a blogger at The Economist has a theory – the same technological factors that have flattened the music industry sales curve have made the book market more spiky:

Our cultural consumption exists on a spectrum from “individual” to “collective”. Technology has shifted the balance for both books and music. Digital distribution and the iPod have made music consumption much more individualistic, while the internet and global branding have made book consumption increasingly collective.

This is very easy to blame on chain bookstore business models – there’s plenty of evidence to support the assertion. But as this piece at The Guardian points out, the boutique bookstore is still a viable proposition … again, counterintuitively, partly thanks to the internet (though it helps to have a strong brand identity from the outset):

Each independent has its own survival strategy. Ours has been to stock not just those titles our core customers would expect to find, but to second-guess those customers and offer books to surprise and excite them (what Gabriel Zaid calls “a fortunate encounter”). That in itself is not enough, which is why we set out from the very beginning to establish an involved community …

Still, at least fiction publishers can be thankful that – for the moment at least – the price of a novel isn’t high enough to make peer-to-peer piracy a serious threat. The same cannot be said for the $100 academic textbook, however. [first two links via Cheryl Morgan, latter link via Slashdot] [image by Soul Pusher]

Shopping center tracking telephone ‘slug trails’

cell phone electronicsA bit of local news from my neck of the woods – the Gunwharf shopping centre (read as: ‘retail outlet experience’, or just ‘mall’) in Portsmouth is keeping a close eye on its customers by tracking their movements via their mobile phone signals. [image by A Magill]

A spokesperson explains that we shouldn’t be concerned: there’s no personal data captured, they’re just looking at what he charmingly refers to as ‘slug trails’:

“We can also see where people aren’t going or are not spending much time and can flag that up to businesses. We are trying to make the experience of shoppers better. If they are having a better experience they obviously spend more money and the shopping centre is happy.

The shopping centre may be happy, but the local population – now alerted to the matter – aren’t. Whether any of them will transcend their apathy enough to stop shopping there remains to be seen, however. In the meantime, I think I’ll set up a stall outside selling tin-foil phone sleeves …