Tag Archives: internet

The web =/= the mob?

Network diagram of macaque brain connectivitySeeing as how I ended up with a whole bunch of related links, I thought they might as well all fit in one post. So, your overarching thematic question is: the power of the web and social media is pretty much a given, but does it empower us in ways that are beneficial or detrimental?* [image by arenamontanus]

For a start, Bruce Sterling points to what must be the third story I’ve seen in the last year about what happens when jurors are accustomed to social media and ubiquitous information access. In a nutshell, it’s almost impossible to keep people in an informational vacuum without locking them up in a Faraday cage, or to keep them from Tweeting about a case they’re hearing… so what happens to the existing legal model of the unprejudiced jury of your peers? Pandora’s box is well and truly open; how can we develop fair trials in the information age? Expert systems instead of juries? Crowdsourced multiplex juries? Or a trial process that not only accepts but embraces its position at the centre of a media ecology based on novelty and shock?

Over in Egypt, however, the political counterculture is just starting to flex the lithe and slippery new limbs that the internet has provided it, thanks to the incumbent government’s possibly self-defeating decision to leave the internet predominantly uncensored in the hope of encouraging international trade and domestic development. Decentralised networks like Twitter are undermining the official media controls and embargoes that are the hallmark and lynch-pin of the despot… with the end result that the Egyptian government is falling back on the time-honoured (if counterproductive) methods of intimidating and threatening the loudest dissenting voices.

Meanwhile, televangelist megapastor Rick Warren caves in to public opinion and writes publically to Ugandan ministers to condemn their violent persecution of homosexuality. While it’s impossible to truly know the mind of another, I think I can safely assume that Warren would have lost no sleep over the Ugandan lynch-mobs; the bad publicity focussed on himself as a result of staying quiet, however, was simply unacceptable. A small victory for public opinion, perhaps.

But that knife cuts both ways. Remember me linking to an interview with Indian science fiction author Ashok Banker, in which he took the Western publishing industry to task for institutionalised racism, accompanied by a chorus of voices denying that any such racism existed? Well, that interview has been deleted from the World SF Blog at Banker’s request, because he and his family have been receiving death threats in response to it, through assorted social media channels. A sad story, and one that pretty much proves his initial point… as well as demonstrating that the “pure” democracy of the web can enable the primacy of hatred just as easily as justice (your postcard from Switzerland has just arrived). It all depends on which group cares enough to do the most hard work with that media lever.

And speaking of inequalities, here’s a post from a well-known figure in the copywriting blogosphere, wherein he reveals that he’s actually a she. And no, it’s not even some dramatic story of gender confusion and coming out: it’s an inside account of the glass ceiling that still exists in the Western world for women who dare to make their own way in a male domain. Long story short: after a long period of crap work, poor pay and demanding clients, she started using a male pen-name and found that everything improved drastically.

In some ways, there’s a small victory for the web here: intertube anonymity overcomes the gender boundary, saves family from poverty! But the story overall is a sad one, highlighting an institutionalised misogyny that we still perpetrate at a subconscious cultural level, even on the supposedly egalitarian plains of the internet. Worth bearing in mind next time the subject of female authors submitting stories using their initials rather than their first names comes up, and folk start saying that they’re doing themselves a disservice by doing so, eh?

[ * Obviously the answer is “both”, but I think there’s a lot of value to be gained by thinking about how these things happen. We’ve asked whether the web is an inherently democratising force here before, and the stories above seem to suggest that social media empowers the most vocal and/or powerful groups that possess the savvy and access to use them effectively. In Egypt, that appears to be the good guys (at least from my perspective); unfortunately, that doesn’t seem to be the case everywhere. ]

The retail show-down: will online trump big-box?

Deep discounts at Wal-Mart...Economic slump + increasing ubiquity of internet = ruthless tit-for-tat price war between Amazon and Wal-Mart:

The tussle began last month as a relatively trivial but highly public back-and-forth over which company had the lowest prices on the most anticipated new books and DVDs this fall. By last week, it had spread to select video game consoles, mobile phones, even to the humble Easy-Bake Oven […]

“It’s not about the prices of books and movies anymore. There is a bigger battle being fought,” said Fiona Dias, executive vice president at GSI Commerce, which manages the Web sites of large retailers. “The price-sniping by Wal-Mart is part of a greater strategic plan. They are just not going to cede their business to Amazon.”

And you can’t blame them for that. But will it work? Pundits have been predicting the demise of big-box retail on and off for most of the past decade, but Amazon’s recent massive gains might be the first solid sign of the tipping point:

This fight, then, is all about the future. Rapid expansion by each company, as well as profound shifts in the high-tech landscape, now make direct confrontation inevitable. Though online shopping accounts for only around 4 percent of retail sales, that percentage is growing quickly. E-commerce did not suffer as deeply as regular retailing during the economic malaise, and it is recovering faster than in-store shopping.

[…]

For rivals both real and putative, Amazon is expanding its slice of the retail pie at what must be an alarming rate. In the third quarter of this year, regular retail sales dipped by about 4 percent and e-commerce over all was flat. But Amazon sales shot up 24 percent, sending its shares soaring.

Amazon’s overheads per sale are, I presume, that much lower: no shop-floor staff to pay for, for a start. Or shop floors, for that matter…

The question is, of course, whether a victory by either side will actually work out better for us, the consumer. Lower prices are all well and good, but if they’re accompanied by increasing unemployment in the retail sector, will there be any real net gain?

I really like this quote from a former Circuit City executive, though:

“We have to put our foot down and refuse to let them grow more powerful,” she said. “I applaud Wal-Mart. It’s about time multichannel retailers stood up and refused to let their business go away.”

I now have this vision of the serried ranks of Wal-Mart’s executives stood outside Amazon HQ and sternly shaking their fingers at it. King Canute costume optional? [via SlashDot; image by lordcolus]

The Anonymous Hunters: corporate critics and whistleblowers beware

Have you ever bad-mouthed a big company in an internet comments thread? If so, the Wragge and Co. law firm of Birmingham, UK may be hot on your tail (provided the comment is vitriolic enough to provoke the company to spend money, one assumes) – they’ve just announced a new legal “task force” for tracking down the identities of nefarious anonymous commenters [via TechDirt].

The Cyber Tracing team at Wragge & Co was set up to deal with what the law firm said was a rising problem with people making anonymous statements that defamed companies, and people sharing confidential information online.

And Wragge boasted the new team would ensure there was

What happens to the internet if there’s a viral pandemic?

Map of the internetOur beloved internet could suffer badly at the hands of a pandemic virus. And not just computer viruses, either: a pandemic attack of an illness like swine flu might have knock-on effects in the digital domain, and the US General Accountability Office isn’t pleased that no one appears to making any contingency plans [via SlashDot]:

… the Homeland Security Department accused the GAO of having unrealistic expectations of how the Internet could be managed if millions began to telework from home at the same time as bored or sick schoolchildren were playing online, sucking up valuable bandwidth.

Experts have for years pointed to the potential problem of Internet access during a severe pandemic, which would be a unique kind of emergency. It would be global, affecting many areas at once, and would last for weeks or months, unlike a disaster such as a hurricane or earthquake.

H1N1 swine flu has been declared a pandemic but is considered a moderate one. Health experts say a worse one — or a worsening of this one — could result in 40 percent absentee rates at work and school at any given time and closed offices, transportation links and other gathering places.

And what do you do if you’re stuck home from work or school under house quarantine? You fire up your computer and mess around on the internet (unless that’s just me), meaning a severe pandemic will cause a serious uptick in bandwidth demand, potentially slowing down essential infrastructure systems at the same time. [image by matthewjethall]

In a rare display of pragmatism, Homeland Security has told the GAO that there’s not really much it can do to prepare for this sort of eventuality – despite theories to the contrary, the internet is not a series of tubes. Commercial ISPs are unlikely to be keen on being told to lock down the connections of their customers, either.

Homeland Security might well have spent a moment to think about the psyops angle of such a move, as even the positive practical results of restricting consumer bandwidth might be seriously outweighed by the psychological negatives. Ill internet habitués might break quarantine to go to locations where the connection was faster; the state of fear and paranoia that attends a serious pandemic might be amplified by the perceived restriction of information channels (“what are they trying to hide?”)… having technological impossibility as a scapegoat is probably something of a relief.

The good news, however, is that most of the major securities exchanges and financial institutions have their own private networks that don’t rely on publicly-available bandwidth, so we can rest easy in the knowledge that, even when we’re stuck at home sweating out a nasty virus without so much as a bit-rate that’ll let us peer at Fark every ten minutes, greedy shysters in expensive suits will still be able to skim the cream from the global misery without any inconvenience.

Frankly, I’m not sure that the issues would be as big as is being suggested; schools and businesses surely contribute significantly toward bandwidth consumption during the daytime, so there’d be some slack to take up thanks to absenteeism. The whole thing has a slight smell of Millennium Bug about it, at least for me; if there’s a networking expert in the audience, I’d appreciate being set straight on the details.

And while we’re talking about the internet, good old DARPA – who invented the thing in the first place – are trying to work out how to extend it into orbit and link up our swarm of satellites to their own broadband connections. That’s easy enough (though still slow) when you can set up a persistent link from ground to orbit with a geostationary platform, but not so simple for sats that move relative to the Earth’s surface. If you’ve got an idea of how to get around the problem, DARPA would like to hear from you before 5th November…

… but in the meantime, would anyone like to open a book on how soon a military or commercial satellite will be hacked over its own broadband connection?

Old dogs and new tricks: web use good for the elderly brain

A silver surferYounger readers (or those with spousal units prone to nagging about excessive time spent in front of a computer) may wish to arm themselves with the news that internet use appears to restore and strengthen brain function, particularly in the elderly. In other words, surfing the web is keeping your brain young and fit. [via The End Of Cyberspace; image by mhofstrand]

For the research, 24 neurologically normal adults, aged 55 to 78, were asked to surf the Internet while hooked up to an MRI machine. Before the study began, half the participants had used the Internet daily, and the other half had little experience with it.

After an initial MRI scan, the participants were instructed to do Internet searches for an hour on each of seven days in the next two weeks. They then returned to the clinic for more brain scans.

“At baseline, those with prior Internet experience showed a much greater extent of brain activation,” Small said.

After at-home practice, however, those who had just been introduced to the Internet were catching up to those who were old hands, the study found.

Of course, this doesn’t take into account the theory that the structure of the web means we only ever get exposed to ideas that we already find agreeable, but I remain unconvinced of that notion, anyway. A brief glance at history shows that people were always perfectly capable of ignoring information that they found unpalatable, long before the internet (or even the printing press) existed…

But while you’re advising grandma to fire up Firefox, be sure to remind her that it’s an aid to learning, not a replacement for it. Recent research shows that we learn much more quickly if we take a chance to answer incorrectly before looking up the correct response… so try guessing before you Google it, in other words.