Software and sentiments – language as battlefield

I consider myself pretty fortunate in that I don’t have to moderate the comments here at Futurismic with a heavy hand[1], but that’s down to matters of scale; there just aren’t enough active commenters here to allow severe flamewars to start, but moderating the discussion on a site like BoingBoing is a different matter entirely, and usually requires a layer of direct human interaction after thecommon-or-garden \/1/\9|2/\ spambots have been weeded out.

Those days may be nearing an end, however; New Scientist reports on a new breed of software agent that is programmed to analyse the tone and sentiment of written communication on the web:

The early adopters of these tools are the owners of big brand names in a world where company reputations are affected by customer blogs as much as advertising campaigns. A small but growing group of firms is developing tools that can trawl blogs and online comments, gauging the emotional responses brought about by the company or its products.

[…]

The abusive “flame wars” that plague online discussions are encouraged by the way human psychology plays out over the web, as we’ve explained before. Moderating such discussions can be a time-consuming job, needing much judgment to spot when a heated exchange crosses over into abuse.

Sentiment-aware software can help here too. One example is Adaptive Semantics’ JuLiA – a software agent based on a learning algorithm that has been trained to recognise abusive comments. “She” can take down or quarantine comments that cross a predetermined abuse threshold […]

Work is underway to expand JuLiA’s comprehension abilities – for example, to decide whether text is intelligent, sarcastic, or political in tone.

That’s all well and good, and it’ll probably work for a while – but much like anything else, it’ll be seen as a challenge to exactly the sort of people it’s designed to filter, and we’ll have another software arms race on our hands – albeit one initially played for much lower stakes than the virus/anti-virus game.

But look here a moment:

Another firm, Lexalytics, uses sentiment analysis to influence what people say before it is too late. It can identify which “good news” messages from company executives have the greatest effect on stock price. These results can then be used to advise certain people to speak out more, or less, often, or to gauge the likely effectiveness of a planned release.

Now there’s a double-edged sword; if you can use that analysis to protect and strengthen a stock price, someone can surely use it for exactly the opposite. And even beyond the battlefields of the trading floors and corporate boardrooms, there are plenty of folk who could find a use for software that could advise them on how to make their communications less offensive or incendiary… or more so, if the situation demanded it.

We live in the communication age, so I guess it’s inevitable that communication should become another new frontier for warfare… but look at the bright side: slam poetry contests are going to become a lot more interesting for spectators and participants alike. 😉

[ 1 – That’s not a challenge or a complaint, OK? Thanks. 🙂 ]

Botnet blue-screens 100,000 PCs

Ye olde Blue Screen of DeathUsually, it’s in the best interests of a botnet operator to let the infection sit on the host machine until finally detected and expunged by the end user. After all, the longer you stay in, the more chance you’ve got of hoovering up useful goodies and infecting other computers.

But the worms and trojans that carry the infections often have less subtle capabilities built into them, as was demonstrated last month when the person (or persons) controlling the Zeus botnet used it to completely FuXx0r a hundred thousand windows machines:

Zeus, unlike many other malware programs, managed to make each installation appear different to virus trackers so that it would be more difficult to remove. But Zeus had another interesting feature—one that isn’t terribly uncommon among botnet software, it turns out. A command was built into the software to kos—or “kill operating system”—and it was apparently executed some time last month.

The reason for BSODing 100,000 machines isn’t quite clear, but several security experts have offered up their opinions. S21sec wrote on its blog that those behind Zeus might have wanted more time to exploit the financial data they had harvested by removing the user’s ability to get online and see that money was being transferred.

It may even have been a momentary error, or a flashy cut-and-run. What interests me about this story is that it shows a new potential angle for so-called cyberwarfare – one that could be more easily justified as a politically motivated attack.

Let’s say you could target all the computers belonging to a specific government or corporation; that wouldn’t be too hard to do with a little research into IP numbers and so forth. If you get a good enough infection rate – and knowing how weak most computer security procedures are, even in organisations that should know better, that shouldn’t be too hard a trick either – you could then choose to deep six that organisation’s computer infrastructure at a time of your choosing with the press of a few keys. If your trojan was designed to do nothing else, or its other capabilities were left inactive, that potential could sit unnoticed for some time – until your revolution was ready, perhaps, or your planned day of protest actions, or your stock value raid. To put it in medieval terms, it would be like having a bunch of sleeper-agent sappers spread throughout your enemy’s castle, waiting for the horns of Jericho. [image by Justin Marty]

It’s probably not the sort of thing that an organisation or country with any reasonable military clout would bother deploying, but destructive botnet warfare (as opposed to corrosive attacks, fraud or espionage) will appeal to the geographically-scattered groups who lack the sort of conventional leverage that can be gathered in one place; 100,000 dead PCs won’t bring down a government or kill a company, but it’s going to make a loud and expensive statement for a very small financial outlay.

Botnets still seem predominantly the concern of criminals with a financial motivation, but as the recent Palestinian conflict demonstrated, political factions are waking up to the potentials; when the situationists and anarchists get wind of this stuff, they might start thinking bigger than smashing bank windows or releasing the penguins from your local zoo.

Five lies writers believe about editors

Hey, fiction writers – ever wonder what really makes editors tick? Sure you do; you’d love to know what really happens to your story when you wing it off for consideration at a favourite magazine or website.

Well, you’re in luck – Jeremiah Tolbert, himself a writer but also currently submissions editor at Escape Pod, explodes five myths about the editorial process. Here’s the first:

  • LIE #1: Editors give every story fair consideration. OR: Editors reject stories without reading them at all.

The truth is, the slush is deep, and it’s rarely an editor’s favorite part of the job. Why do you think so many places have slush readers?

Every story doesn’t get fair consideration. Not every story deserves it. If you can’t be bothered to read the submission guidelines and follow them, it’s an easy rejection. If you have five grammar and spelling mistakes in the first two paragraphs, it’s an easy rejection. If it’s a story about vampires, and I hate vampire stories, it’s mostly an easy rejection.

Most stories get at least a page out of me. Then I skip to the last 3 paragraphs, if I’m feeling generous. Some get less. Some work is so obviously bad that it’s startlingly easy to know it’s not going to work. But every story gets looked at. Nothing ever gets rejected without being partially read. Honest.

All five are honest, pertinent, and pretty funny. Go read.

Friday Free Fiction for 8th May

The days are getting longer and brighter; it’ll be summer before we know what’s hit us. But at least the weekly rituals of life are there to keep us in some cyclic tradition of normalcy – rituals like rounding up big batches of free science fiction stories every Friday!

And as it’s a new month, there’s lots of new stuff from our fellow webzines, so get clicking…

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A triptych at Manybooks:

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And a bunch from Feedbooks:

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New for May at Clarkesworld:

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New stuff from Apex Online:

And as an added bonus, Open Your Eyes by Paul Jessup is being made available as a free PDF download for the remainder of May.

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Subterranean Online presents:

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Here’s episode 2.03 of Shadow Unit: “Sin Eater

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Jason Stoddard presents chapter 6.2 of Eternal Franchise

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Tor.com presents “Last Son of Tomorrow” by Greg Van Eekhout

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Strange Horizons presents “The Rising Waters” by Benjamin Crowell

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COSMOS Magazine presents “Delivering Tomorrow, Today” by Robert Friedman

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HUB Magazine #85 includes “Old Clothes” by Chris Cyr

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A message from Chris Odhner:

My brother is publishing a new free short story *every day* for the next year.

Thanks, Chris!

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A message from from Jake Freivald:

The latest edition of Flash Fiction Online is up. Two of our three new flashes are SF: “Jack Rabbit” by Isaac Espriu and “Billions of Stars” by KJ Kabza.

Cheers, Jake!

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And thanks as always to SF Signal, without whose ubiquitous free-fictional panopticon we would have missed the following:

  • There’s a bunch of new additions to the Suvudu free library:
  • Fusion Fragment presents “For the Love of Ceelie” by Matthew Sanborn Smith
  • The New Yorker presents “The Slows” by Gail Hareven
  • The New Yorker has also published the JG Ballard story “The Autobiography of J.G.B.
  • The Nautilus Engine‘s May 2009 issue includes fiction from Fabio Fernandes, LL Wise, Daniel Stiles, KM Rockwood, Violet Hilton, Jason L Corner, JD Riso, Mimi Vaquer, and Heath Lowrance
  • Episode #22 of Contagious by Scott Sigler is available for download in PDF and MP3 formats.
  • The latest issue of Aphelion includes fiction by T Richard Williams, Jon Wesick, Joel Realubit, Roderick D Turner, Terry Larson, E S Strout, Ed Barol, Joseph T Christopher, Mary Kiorden Hayden, Tyler Hardin, Philip Roberts, Ken Kraus, and Dan Edelman

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And finally Sumit Dam steps in with some Friday Flash: “The Reunion

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And that’s your lot! Don’t forget to drop us a line about anything you think warrants inclusion in a future Friday Free Fiction; in the meantime, have a great weekend!